Let Us Help You
Make the Transition
 from Paper to
Electronic Document Management


Let Us Help You
Make the Transition
 from Paper to
Electronic Document Management

About Us

eDocsAlaska, Inc. has over 25 years of specialized experience in the planning and implementation of document databases that provide online search, retrieval, and display of record images.  We have more than a decade of experience in implementing Laserfiche solutions for Alaskan cities, boroughs, municipalities, medical offices, and businesses across the state. We'll help you to select and customize a Laserfiche software system that meets your specific goals and requirements. To learn more about eDocsAlaska read our company profile and View From The Top article, both featured in Alaska Business Monthly magazine.

Our Laserfiche Expertise

eDocsAlaska, Inc. has been a Laserfiche Value Added Reseller since November 2002.  The company was honored with Compulink's VAR of the Month award in November 2009 and achieved the annual Winner’s Circle Award in 2012 & 2013.  We have more than a decade of experience in designing, implementing and supporting Laserfiche solutions for Alaskan businesses and governmental agencies.  Because Laserfiche content management solutions are the exclusive focus of the company, we have significant expertise in providing competent technical support services and customizing the software to meet our customers' needs.  Our client list is available upon request, and we are happy to provide references for our products and services.

eDocsAlaska has staff currently certified in Laserfiche Administration I, Laserfiche Administration II, Advanced Security, Business Process Management,  Records Management Edition I, Capture I, Capture II: Quick Fields and Laserfiche Specialist I. Staff have participated in Compulink's standard and advanced Laserfiche training, and we regularly attend the annual Laserfiche Institute to stay actively familiar with the capabilities of the latest versions of the software and newly released modules.  Employee’s resumes are available upon request. 

We have experience on Windows Server 2000, 2003, 2008, and Windows XP, VISTA, and 7 platforms.  We have worked with all versions of Laserfiche since the LF 5.0 platform was created, and have customers using all Laserfiche server platforms including United, Group, Executive, Notebook, Avante, and RIO.  We regularly upgrade clients between platforms and versions of Laserfiche software, and perform data migrations when upgrades straddle multiple version levels. 

Our Laserfiche database experience includes Pervasive, MSDE, SQLExpress, and MSSQL (2000, 2005, 2008) platforms.  The majority of our clients run on SQL 2005 and 2008.  Laserfiche modules that we have regularly installed, configured, and supported include Workflow, Weblink, Web Access, Audit Trail, ScanConnect and Import Agent, and all client plug-ins.  We have done customizations with Weblink versions 7 and 8 and have developed multiple Workflow routines to simplify and automate our clients' business processes. 

We have extensive experience with installation and configuration of Laserfiche Scanning and Quickfields using ScanConnect, TWAIN, ISIS and Kofax drivers, and have configured Scanning and Quickfields sessions to use these drivers, Universal Capture, and Laserfiche Capture Engine.  Our Quickfields installation experience is extensive, especially using the ZoneOCR and Real Time Lookup modules to query other SQL databases and data stores to populate template fields during scanning.

eDocsAlaska maintains an office in Anchorage, with hours of 8:00AM to 5:00PM daily except holidays.


Employees of eDocsAlaska, Inc.

   

Pam Hanneman - President

Pam Hanneman has lived in Alaska for over 43 years. She started eDocsAlaska, Inc. in 2000 to provide consulting services to Alaskan businesses needing software solutions to manage their documents, after over a decade of creating content searchable document databases for attorneys involved in oil field litigation. 

Pam has worked exclusively with Laserfiche since 2002, assisting an impressive list of business and governmental agencies across the state of Alaska to implement Laserfiche solutions.  She works with clients to evaluate their needs and design cost-effective Laserfiche product solutions; creates the database design, performs customization within modules; develops policies and procedures for use of the software and provides client training; creates documentation; performs project oversight; and provides technical support.  In addition to her Laserfiche expertise, Pam has over 25 years in project management and 20 years of specialized experience in software development, needs analysis, and solution design. 

Pam annually attends Compulink's Laserfiche Institute to be trained on the customization and use of advanced modules.  Pam has been President of eDocsAlaska, Inc. since its inception in 2000.  She holds a degree in Geology from the University of Colorado.

  

  



Dannie Pearson - V.P of Business Development

Dannie is V.P. of Business Development for eDocsAlaska, Inc. and has a Bachelor’s degree in Business Management and Technology and has lived in Alaska for over 30 years. He has been professionally trained by Compulink on the installation and support of Laserfiche software and has worked on many Laserfiche development projects and demonstrations. Dannie handles all day to day office management issues and is first responder to client requests, handling all client communications, software and services quoting, hardware quoting and sales, and project billing. Dannie is the primary contact for any requests involving customer needs or issues and handles them in a very professional manner. He holds a Laserfiche Specialist certification.

 

      
          

 Arif Fetahu - Software Engineer

Arif Fetahu is eDocsAlaska's Software Engineer. He holds a Bachelor’s Degree in Computer Sciences from South East European University in Tetovo, Macedonia and an Associate’s Degree in Networking Technologies from Charter College in Anchorage, graduating from both universities Magna Cum Laude.   Arif has experience programming in C++, C#, PHP, VB, ASP.NET, Java Scripts to complement his years of network and server experience. Arif has experience with both Avante and RIO Laserfiche platforms running SQL, and with Workflow and Quick Fields development.  Arif has acheived Gold Certified Laserfiche Professional. Acheiving Laserfiche certifications as a Laserfiche Specialist, Administrator I, Administrator II, Capture I & II, Business Process Management I, Advanced Security, Records Management I, Troubleshooting and Repository Architect. Arif has also acheived the Querying Microsoft SQL Server 2012 certification.


Edocsalaska Inc BBB Business Review


eDocsAlaska, Inc.            (907) 248-8472            
info[*at*]edocsalaska[*dot*]com


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